Add efficiency to remove uncertainty
When you’re responsible for critical information, a single mistake can cost you more than profits — you might lose customers too. Install RICOH® ProcessDirector with any existing server platform to customize and automate production print processes and minimize risks.
Be critical about where your information goes
You’ll never catch up if you’re chasing information on the print shop floor. Instead, monitor and manage jobs from where you are via a web-based user interface. Access information centrally, and share it through emails with key stakeholders so they have the information they need to perform key tasks and make informed decisions quickly.
Get your hands out of the way
Manual touchpoints slow production and are notoriously error-prone. Build your own automated rules and workflows to reduce redundancies and errors. Use drag-and-drop icons to assign specific tasks to conditional workflows. Let the software do simple tasks in less time with greater accuracy, so you can focus on other important issues.
Comply with what’s best for your business
Do your part to protect critical information by running automated reports. Automate tracking so discrepancies or inaccuracies are captured instantly. Store and access files in the archives. Run audit reports to monitor specific jobs, tasks and users.
Mail in even greater savings
Reduce postage rates by avoiding invalid addresses. Extract address information automatically from documents, so it can be ready for third-party address cleansing and sorting software almost instantly. Make any necessary changes just as quickly.
Choose your customer’s favorite channel
Do your customers want information printed? Emailed? Posted online? With ProcessDirector, you can include their preferences into your production workflow. Allow web applications to grab AFP™ and PDF jobs automatically or send email directly without worrying about spam filters.
Manage jobs from any device and platform
Information knows no bounds. Install ProcessDirector on popular Linux®, AIX® and Windows® systems, and manage information and print jobs for IPDS printers, PDF and other multivendor devices and platforms. You won’t have to worry about transfers or other delays that keep information away from the people who need it most.
Take shortcuts to race through deadlines
Set conditional workflow rules and drop iconic shortcuts into position to build your own automated workflows. For example, route jobs with high page counts automatically to a continuous feed printer. Track every job through production via a visual diagram.
Save jobs to save time
Archive jobs and store them until you need to reprint or audit them. Search and retrieve them directly or via indexed properties, and submit them back into the workflow for reprints.
Share information with your MIS systems
Add the Avanti Slingshot Connect feature to send job and JDF information directly from your MIS systems to ProcessDirector for processing. Use it to track job status for workflow steps, calculate production costs, manage inventory, schedule jobs and more — all from a single integrated interface.
Protect critical information
Use industry-standard password management and LDAP/AD integration to help you manage ProcessDirector user accounts and ensure the right people have the right information.
Use any device in your fleet
Run jobs on Ricoh, third-party and Intelligent Printer Data Stream™ (IPDS™) enabled printers without awkward transitions or incompatibilities. Set up and assign job properties directly and issue JDF job tickets (using JDF, XRX and KDK commands if necessary). Search for similar jobs across all platforms quickly so you can replicate tasks to save time and efficiency.
Be logical about how you finish
Manage and control print and mail processes using native Adobe® PDF — and enhance efficiency by merging data and logic with finishing. Take advantage of an Adobe plug-in to create templates with document properties and editing rules for text, images, barcodes, masking areas and more.
Expand without the growing pains
Reconfigure the software or expand its capabilities at any time by adding new modules, or you can tailor what you already have to accommodate changing workflow requirements.
Minimum hardware requirements
- AIX—One or more 1.9 GHz or faster RISC processors
- Linux—One or more 2.9 GHz or faster standard Intel® processor-compatible hardware
- Windows—One or more 2.9 GHz or faster standard Intel® processor-compatible hardware
- 4 GB or more RAM; for any document processing features, 12 GB RAM is the minimum requirement
- 200 GB or more disk storage
- Connectivity to the LAN
- AIX 6.1 TL 07 or AIX Version 7.1 TL 01 SP6 or above , 64-bit
- SLES 11 for x86 with SP2 or above, 64-bit
- SLES 12 for x86 with latest service packs, 64-bit
- Red Hat Enterprise Linux (64-bit) 6.2 through the latest 6.x
- Red Hat Enterprise Linux (64-bit) 7.0 through the latest 7.x
- Windows Server 2008 R2, Service Pack 1 (64-bit)
- Windows Server 2012 R2 (64-bit)
- File copy or FTP to hot folders via file copy or FTP
- Multipurpose Internet Mail Extensions (MIME) package (PDF/JDF)
- z/OS® AFP Download Plus (with optional AFP Support feature)
- Download for z/OS (with optional AFP Support feature)
Standard Adobe PDF, AFP, GIF, TIF, SAP, JPEG, PCL, PostScript® and Metacode (requires InfoPrint XT) print data
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Brochures, data sheets, case studies, etc..
Brochure - Critical Communication Solution Suite
A document is a critical communication if it has to be perfect, it is regulated, it must be tracked for reporting purposes, or it contains customization or personal information. Ricoh’s industry-first Critical Communications solution suite consists of turnkey, vendor-neutral solutions suitable for companies of all sizes. Customers gain unprecedented control over print-ready files and are able to automate production processes from file receipt through delivery to achieve mail integrity and regulatory compliance.
January 14, 2015
Brochure - Mail Integrity
Mail handling can be complicated, but with our Mail Integrity solutions, the job becomes far simpler. The resources of mailers are typically spread thin, yet printing and mailing are critical. It’s a constant challenge to keep up with U.S. Postal Service (USPS) requirements. And, failure to keep up can mean higher postage costs. It can also mean missing opportunities to take advantage of innovations such as Intelligent Mail® and delivery tracking.
March 14, 2014
Brochure - Postal Optimization
Mail is expensive. The cost of preparation, materials and postage is high and going higher. The vast share of the cost results from inefficiencies, incorrect addresses, wasted postage and inability to qualify for the deepest postal discounts. Ready to change your approach? Our solutions help you "simplify and save" by cleansing address information, suppressing invalid addresses, sorting pieces so they're eligible for the best rates and more. And, because our solutions are modular, scalable and customizable. companies of all sizes can see rapid ROI.
March 11, 2014
Brochure - Automated Document Factory Solutions
Ricoh Automated Document Factory (ADF) solutions help our customers achieve adaptable, scalable print and mail operations with complete data integrity. Our modern, end-to-end closed-loop ADF solution automates and controls print and mail operations with a best practices-based, modular approach that can result in rapid ROI.
March 14, 2013
Brochure - InfoPrint Print on Demand Workflow Solutions
InfoPrint Solutions Company is uniquely able to help printers take a direct, economical route to the Print On-Demand solution that's right for your business.
May 14, 2010
Brochure - Tracking and Compliance
Track and report on each piece you produce.
Brochure - Enhanced Output Management
Get control of production.
Case Study - CCS Printing Case Study
CCS turned to Ricoh production print specialists for a turnkey solution that would provide production capabilities needed to meet the complex document workflow of a healthcare insurer within a six-month period.
June 20, 2013
Case Study - IBM Insurance Outsourcing Services Success Story
IBM Insurance Outsourcing Services (IIOS) is a third-party administrator for insurance companies. IIOS chose RICOH ProcessDirector workflow software with the ADF Mailroom Integrity feature and Ironsides Technology’s Automated Production Tracking system to automate its print control operations because of privacy issues and the sensitive nature of insurance documents.
June 14, 2013
Case Study - Success Story: The Versatile InfoPrint 5000 Excels at POD Applications for Frederic Printing
Frederic Printing, part of Consolidated Graphics, is one of North American's leading general commercial printers. Frederic wanted to expand its offerings to meet the needs of a wider variety of customers, especially in the growing books-on-demand segment. Frederic needed a production printing platform that would handle this business, as well as direct mail and election ballots. The Ricoh Solution included two InfoPrint 5000 duplex full-color, high speed, continuous form inkjet printers and Advanced Function Presentation.
August 24, 2012
Data Sheet - Ricoh ProcessDirector Express
Easy-to-use modular workflow software that lets you start small and grow over time, Ricoh® ProcessDirector™ Express can be a single point of control to help medium size print shops optimize and manage print and mail. With core capabilities plus optional add-on features, Ricoh ProcessDirector Express software enables flexible control of your production processes using Adobe® PDF datastreams.Ricoh ProcessDirector Express can streamline operations, improve process integrity, enhance operator productivity, reduce errors and help lower costs.
February 13, 2013
Data Sheet - Ricoh ProcessDirector
Ricoh® ProcessDirector™ is modular software that can help you control and manage your transaction output processes. With core capabilities plus optional add-on features, Ricoh ProcessDirector software enables flexible control of your print and mail production processes. It can streamline operations, improve process integrity, enhance operator productivity, reduce errors and help lower costs. Ricoh ProcessDirector is also the backbone software of Ricoh’s Automated Document Factory solutions: Mailroom Integrity and Output Management.
February 11, 2013
Production History allows you to store in a long-term storage area all or some of the data related to jobs and associated mail pieces that you produce. As the jobs are processed in RICOH® ProcessDirector™, job and mail piece data that you identify as historical are saved. This historical data, which is kept after jobs are purged, can be used for mail piece lookup and report via the RICOH ProcessDirector user interface.
June 16, 2014
Flyer - Multiple Input Feed Inserter Support -An Extended Feature of RICOH ProcessDirector Workflow Software
When you use Multiple Input Feed Inserter Support, you can combine different components with confi dence that the correct components are making it into the correct envelopes. Multiple Input Feed Inserter Support is an optional extended feature of RICOH® ProcessDirector™ delivered by our Professional Services organization. It utilizes data values mined from the documents and job-level information to assemble the pieces correctly.
June 16, 2014
Mail Insight, an optional extended feature of RICOH® ProcessDirector™ delivered by our Professional Services organization, lets you track mail pieces in the USPS network so that you can closely monitor and track mail piece delivery status and confirmations. Mail Insight captures USPS feedback and correlates it to your individual mail pieces.
June 16, 2014
Postal Optimization, an optional extended feature of RICOH® ProcessDirector™ delivered by our Professional Services organization, integrates RICOH ProcessDirector with USPS-certified third-party software products. The integration provides comprehensive sortation and reporting features that help to maximize postal discounts for your mail pieces according to the USPS Presorting Accuracy Validation and Evaluation (PAVE) standard. With the use of Postal Optimization, you can send the mail.dat file to the USPS electronically.
June 16, 2014
Color Juice, which is an optional extended feature of RICOH ProcessDirector™ delivered by our Professional Services organization, provides a set of Advanced Function Presentation™ (AFP™) datastream filters. The filters add and improve color in AFP print data. Whether you use it standalone or within an RICOH ProcessDirector system, Color Juice makes it easy to take advantage of color print capabilities without redesigning applications.
June 02, 2014
Insert Plan Management, an optional extended feature of RICOH ProcessDirector™ delivered by our Professional Services organization, integrates a graphical user interface (GUI) for managing your insert materials into the RICOH ProcessDirector GUI. Through the Insert Plan Management GUI, you can catalog and manage all insert materials, including paper stocks, envelopes and inserts.
June 02, 2014
When you print the Intelligent Mail barcode (IMb) on mail pieces, you can track your mail through the USPS routing facilities. Mail Barcode Assignment generates the value of the IMb for each mail piece per USPS specification. These values can be used to build and print the barcodes on the mail pieces. Mail Barcode Assignment can produce IMb values, unique or the same, for send mail pieces and for up to three associated remits.
June 02, 2014
Householding is an optional extended feature of RICOH ProcessDirector™ delivered by our Professional Services organization. It allows you to combine documents, from a single job or from multiple jobs, which have the same attributes—up to 12 attributes. The combined documents are treated by RICOH ProcessDirector as a single mail piece for printing and inserting purposes.
June 02, 2014
AFP Viewer Framework is an extensible Advanced Function Presentation™(AFP™) viewer that utilizes a plug-in framework for customized function. An optional feature delivered by our Professional Services organization,Viewer Framework displays the contents of AFP files. With additional plugins that you can purchase separately, it can be enhanced to improve navigation through AFP files and provide new ways of viewing and editing the contents of files.
June 02, 2014
Advanced Workflow Tools is an optional extended feature of RICOH® ProcessDirector™ that is delivered by our Professional Services organization. The feature includes capabilities that are necessary for you to develop and run workfl ows that manage sophisticated RICOH ProcessDirector workfl ows.
June 02, 2014
Address Matching helps you meet postal service requirements defined in the U.S. Postal Service (USPS) Coding Accuracy Support System™ (CASS™) standard for address validation and standardization. Address Matching satisfies a USPS-requirement for discounts on automation mail and helps you prepare mailings that are deliverable to your customers. This optional extended feature of RICOH® ProcessDirector™, which is delivered by our Professional Services organization, integrates RICOH ProcessDirector with USPS-certified third-party software products.
June 02, 2014
Advanced Document Pool expands the concept of a print workflow beyond controlling and tracking print jobs to controlling and tracking individual documents from many print jobs. This optional extended feature of RICOH® ProcessDirector™ is delivered by our Professional Services organization.
June 02, 2014
AFP Development Tools, an optional extended feature of RICOH® ProcessDirector™ software, consist of more than 50 Advanced Function Presentation™ (AFP™) datastream filters. These fi lters analyze and modify AFP files to normalize and correct problems in the print data; to add or extract information about the print data; to manipulate resources, pages and mail pieces; and to generate test data.
June 02, 2014
Flyer - Change of Address Management - An Extended Feature of RICOH ProcessDirector Workflow Software
Change of Address Management performs change of address processing for your mail pieces, automatically updating addresses as needed. It works with certified U.S. Postal Service (USPS) software to perform both Coding Accuracy Support System™ (CASS™) and Bell and Howell’s National Change of Address (NCOALinkTM) processing in a seamless workfl ow. In addition to being able to update the addresses, Change of Address Management also can be used to provide reporting data on which customers have moved and their new addresses. Change of Address Management, which is an optional extended feature of RICOH® ProcessDirector™ delivered by our Professional Services organization, uses address information from mail pieces and invokes NCOALink processing.
June 02, 2014
Job Scan, which is an optional extended feature of RICOH ProcessDirector™ delivered by our Professional Services organization, utilizes barcode scanners to advance jobs through the workflow. To track their work, operators simply scan the barcodes of one or more jobs and then scan the action they are taking. Barcode scanning takes minimal time away from job production, while providing full tracking information for management purposes.
June 01, 2014
Flyer - ADF Essentials
ADF Essentials is designed specifically for operations mailing less than 10 million pieces per month. With comprehensive mail workflow and postal optimization capabilities, you can lower your costs significantly and reap the benefits of automation.
May 09, 2013
Flyer - When Your Software is Running,Your Business is Running: InfoPrint Solutions Company Software Maintenance Services
A software maintenance plan can protect you against potentially expensive disruptions that may affect client relationships, interrupt business deals, inhibit customer service or cause other costly bottlenecks.
June 10, 2010
Other - Software Support Handbook
This guide contains important information on the procedures and practices followed in the service and support of your Ricoh Production Print Solutions (RPPS) products.
January 29, 2015
Other - Software Delivery Types
Using predictive modeling, you can identify customers and prospects who are most likely to take a desired action. By analyzing data before you start a campaign, you can apply laser-like clarity to find the right audiences faster, develop precisely targeted content and improve response rates.
July 18, 2013