RicohProduction Print

Customer Satisfaction Request

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Fill out the following form to request assistance from the Customer Satisfaction team.

For service related issues contact the Service and Support team by calling 1-877-318-8968 or online via eService.

If you have already engaged the Service and Support team and you still have a concern, please complete and submit the form below.

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Thank you for your request! We will respond to you as soon as possible.

Do you currently have a maintenance agreement?

Please indicate as much information as possible; product type, model number, software version, etc.: