Energy and Utilities


Increase marketing ROI

You spend a lot of money on customer communications, but you aren’t seeing the marketing results you want. Your customers just aren’t engaging with you. Our energy and utility industry solutions can help you achieve your goals with customer analysis, statement design, ultra-efficient automated workflow, printers and services.


Improve targeted messaging

You need to motivate your customers to change their behaviors in areas like late pay, rate plans, e-billing and energy conservation. Our predictive analytics tools quickly show you which customers have the greatest propensity to act on specific offers, so campaign include/exclude decisions are easy. And with targeted messaging, your response rates go up.


Make statements easy to read

When your customers are confused or can’t find the information they want, they pick up the phone. You can lower call center costs with concise, easy-to-read color statements that our team can help create. And, updating bill design to comply with new regulations? It’s easy with our workflow system and limited IT involvement.


Simplify compliance

Utility statements are considered critical communications because they’re regulated and contain personal information. You have to produce them perfectly and be able to prove compliance. That’s no small task with manual processes. With our workflow software, you can track every item, automate reprints and get the reports you need.


Take advantage of postal discounts

Pennies saved can add up to a big number. With Ricoh, you can sort mail electronically, automate inserters, and apply Intelligent Mail® barcodes. You also can switch from inserts to onserts and set up mail delivery preferences: electronic, paper, or both.


Enjoy the best of both worlds

With our inkjet web systems, you can be creative and practical. You can personalize every communication and print color, monochrome or MICR, while conserving space and energy. Our systems work with PDF, PostScript® and/or AFP™, and ink management tools reduce ink usage and cost, so you save with every print job.


Break down silos

Do your systems talk to each other? Ricoh can unite disparate systems in order to analyze all of the data that can benefit your entire business. And with our data insights, you can be sure that you’re delivering a consistent, positive experience for your customers across your entire organization.

Featured Printers



Versatile media handling, exceptional investment protection.

Quick Summary
  • Adapt to evolving requirements while controlling costs
  • Migrate to trusted, configurable digital color technology
  • Meet tight deadlines with high-throughput printing
  • Discover your business’ potential with a personalized assessment
RICOH Pro 8100EX / 8100s / 8110s / 8120s

RICOH Pro 8100EX / 8100s / 8110s / 8120s

Superior quality, low-cost production for high-volume workloads.

Quick Summary
  • Increase turnaround times for high volume workloads
  • Produce high-value duplex jobs with precise registration
  • Unmatched ease of use for complete document production
  • Increase uptime with Trained Customer Replaceable Units

Featured Software

RICOH ProcessDirector

RICOH ProcessDirector

Monitor, manage, track and report production print workflow

Quick Summary
  • Track and manage jobs from a web-based GUI
  • Build dynamic workflows with drag-and-drop ease
  • Automate manual tasks and reprints to help reduce costs
  • Create and deliver multi-channel communications
RICOH TotalFlow DocEnhancer

RICOH TotalFlow DocEnhancer

Edit PDF files with speed, ease and accuracy

Quick Summary
  • Edit print-ready PDF files on the fly
  • Insert images, text, barcodes and signatures
  • Offer new services without adding technical expertise
  • Get up and running quickly — it's an Acrobat plug-in

Featured Services & Solutions

Automated Document Factory (ADF)

Automated Document Factory (ADF)

Automate print and mail workflows.

Quick Summary
  • Lower postal costs by automating workflows and implementing USPS rules
  • Achieve 100% integrity with page-level tracking
  • Manage one or more sites from a single dashboard
  • Customize your ADF with the features and functions you need
Hardware and Software Integration Services

Hardware and Software Integration Services

Reduce risk and lower costs with our expert integration.

Quick Summary
  • Reduce risk with our knowledgeable integration experts
  • Secure a better production print setup for your business
  • Get it right the first time and lower operating costs
  • Rely on us to be a single point of accountability
Postal and Data Quality Solutions

Postal and Data Quality Solutions

Increase postal savings. Qualify for USPS discounts.

Quick Summary
  • Continue to pursue Full-Service compliance
  • Communicate with the USPS electronically
  • Eliminate print and mail workflow bottlenecks
  • Lower costs by automating mail handling steps