Press Release

Utilitec, an Ancor Company, adds capabilities, cuts downtime, and streamlines processes with Ricoh’s InfoPrint 5000

Company meets demand for custom color messaging on bills and eliminates pre-printed forms

MALVERN, PA, June 13 2016 Ricoh USA, Inc., today announced that Utilitec, an Ancor Company and a premier outsourcing provider of customized print and electronic document services, has improved its color variable messaging capabilities, decreased downtime and significantly streamlined processes within its facilities due to its implementation of an inkjet platform from Ricoh. Utilitec has enhanced its operation with Ricoh’s InfoPrint 5000 GP continuous feed color inkjet system to meet customer demand for broader in-line messaging capabilities on printed bills and eliminated preprinted forms, bringing an end to the resource-intensive processes managing such forms requires.

With customers looking to better engage audiences, Utilitec decision makers knew they needed to help empower their clients to achieve this goal, without adding expensive processes. The InfoPrint 5000 enables Utilitec to seamlessly integrate in-line variable color messaging into documents, making form creation faster and easier, without preprinting, while helping Utilitec meet customers’ communication needs. Additionally, its quick turnaround capabilities, high uptime and impressive capacity enable Ancor to meet tight SLA windows while reducing labor time per job, as well as pursue larger customers and jobs.

“As an outsourcing provider for a variety of industries that rely heavily on the quick, accurate communication of information, we have a responsibility to provide our customers with the latest in technological advancements to further their goals,” said Mike Maley, Director of Operations, Utilitec. “We had heard that high-speed inkjet print technology had made advancements in performance and quality in recent years, and when we saw the InfoPrint 5000 in action, we knew what we had heard was true. The addition of this platform has improved output quality, broadened messaging capabilities, and greatly improved our own internal processes with the elimination of preprinted forms.”

Ancor Information Management, which provides customized printing, mailing and electronic document services to two major markets, supports two different brand names under the Ancor umbrella. One, Utilitec, is tailored to meet the specific needs of the utility billing markets nationwide. The other is Ancor’s Automotive business which targets the needs of various automotive companies within the Detroit marketplace. Ancor’s automotive branch provides specialized vehicle labeling solutions for North American automotive plants. Utilitec is the first business within Ancor to use the new inkjet color technology, supporting newly developed color statements for their customers, while eliminating time-consuming and inefficient pre-printed forms. Additionally, the automotive side of the business is evaluating printing new car window labels in the near future, providing yet another new and valuable service for their customers and another revenue stream for the business.

“When it comes to service bureaus who serve specialized vertical markets like utilities, insurance, and automotive, efficiency and quality are key,” said Andre Brazeau, Vice President of Production Print Solutions, Ricoh USA, Inc. “At Ricoh, we understand how important it is for these companies to meet customer needs as efficiently and effectively as possible. We also understand that, with the fantastic strides continuous feed inkjet has made, the InfoPrint 5000 is well-positioned to help our customers meet those goals while cutting costs and improving capabilities.”

To learn more about Utilitec’s use of the RICOH Pro VC60000, watch this video. For details on Ricoh’s full line of products, services and solutions for the production print market, please visit and follow @RicohProPrint on Twitter and Ricoh Americas Production Print on LinkedIn. Also, visit to learn more about fueling collaboration for your organization to thrive in today’s new world of work.


About Ricoh

Ricoh is a global technology company that has been transforming the way people work for more than 80 years. Under its corporate tagline – imagine. change. – Ricoh continues to empower companies and individuals with services and technologies that inspire innovation, enhance sustainability and boost business growth. These include document management systems, IT services, production print solutions, visual communications systems, digital cameras, and industrial systems.

Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ending March 2016, Ricoh Group had worldwide sales of 2,209 billion yen (approx. 19.6 billion USD).

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John Greco
Ricoh USA, Inc.
(973) 882-2023


Tracey Sheehy
Breakaway Communications
(212) 616-6003


© 2016 Ricoh USA, Inc. All rights reserved. All referenced product names are the trademarks of their respective companies.