Think global, act local
Tri-Win Direct, a national direct marketing company in Texas, distributed 200 million direct mail pieces in 2015. Not bad for a company that started out of a Dallas apartment 20 years ago. “We’re an ‘overnight success story,’” says Scott Fish, Founder and CEO.
The company has always placed people and customer satisfaction first. They even hired a response strategist focused on their customers’ success.
However, Tri-Win realized that they must also couple their customer focus with direct marketing response rates and ROI that can stand up to competitors anywhere in the world. That’s when they turned to us for the expertise and technology to make it happen.
Future-ready speed and personalization
In Ricoh, Tri-Win found the right partner to guide them through the installation and adoption of the RICOH Pro VC60000. Our commitment to customer service further solidified their trust. It did not take long for Tri-Win Direct to become excited about their future, as they benefited from:
- Speed: Job speed improved across the board for Tri-Win; in fact, one complex job’s time was reduced from 38 hours to only 90 minutes, resulting in significant savings from much faster turnaround times — savings passed on to their customers.
- Quality: The VC6000’s 1200 dpi resolution and vibrant, high-fidelity rendering gives them the power to dazzle customers with near-offset quality.
- Personalization: Tri-Win is now able to personalize all sides of products, improving quality and targeting, and resulting in higher return rates and ROI.
- Future-proofing: With the RICOH Pro VC60000 and our dedicated support and service, Tri-Win is already positioned for direct marketing’s future — when print products must do more to engage customers.