Los Angeles Department of Water and Power

The Los Angeles Department of Water and Power (LADWP), the United States’ largest municipal utility, delivers water and electricity supplies to more than four million users in homes and business throughout the City of Los Angeles.

Ricoh teamed up with LADWP to improve communication between the utility and its customers. By adding color, icons, and graphs, we made it so people could quickly and easily learn more about their personal energy and water consumption, which allowed them to make adjustments as they saw fit, and have fewer questions for the company. On the business end, Ricoh’s print solutions made it so those personalized bills printed fast and error-free at low cost.

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